We went to this beautiful place for a meal for our first anniversary. We had some lovely cocktails to start with, served by a nice barman.
We were soon seated at the table but we were not handed menus, we had to ask. So we ordered our starters, which were quite nice, but we'd not even fished our starters when our mains came! They whipped our starter plates away and plonked our mins down to our disappointment!
We had chips that tasted like fish - I couldn't eat them - and I asked for a steak medium cooked and it was medium rare, so far too bloody for me. So that had to go on pan for longer. My other half had said his burger was bland, too.
The staff did say sorry and told the kitchen staff off, she said. So we asked for the bill expecting for our two cocktails to be free, with the food service having been so bad. But no, we were charged full price for them both! We had to ask for them to be removed.
All in all very disappointed with the place and will not be returning. Such a shame because it was such a nice place but something needs to be done about the chef. And for a Friday night it was empty so that says it all. But I will say all the staff were very nice and friendly.
We have 4 reviews of Florentine.