Wong Ting (City Centre) - Claire -
Rating:
Have been coming here for years and the majority of the time it's been decent service. However, recently received bad service. We went in at 12:08 and thinking it's early we would be done early, how wrong could I be.
We were seated quickly and ordered the lunch special and drinks. The drinks arrived fast but we then waited 15-20 minutes for soup.
It then took a long time for them to take dirty pots away. Brought hot plates for the hors d'oeuvres, but unfortunately it took so long for the food that the plates were cold. We then had long waits for plates being taken away.
We saw plenty of other people being served quickly from the dim sum menu! After a further wait of 30 minutes for mains to arrive (on cold plates & lukewarm) we finally had enough.
We asked for the manger and after another wait he finally came over. He wasn't interested in what we had to say.
We left very disappointed and disgusted. Even if it's busy, all customers come first and should not be ignored for other customer types.
We have 15 reviews of Wong Ting.