Turtle Bay Restaurant

Unit 2 NUM Building, 18 Holly Street
City Centre
Sheffield
S1 2GT

Telephone: 0114 3122730
Email: sheffield@turtlebay.co.uk
Website: https://www.turtlebay.co.uk

Turtle Bay

Reviews of Turtle Bay Restaurant

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Type(s) of Food Served

Caribbean

Description

Turtle Bay is all about capturing the heart & soul of The Caribbean. Relax with friends, share food and conversation. Turtle Bay will lift your heart and soul.

Food Service Times

Sorry, we do not have the restaurant's opening times yet.

Special Offers

There are no special offers that we are aware of.

Amenities & Facilities
Credit/debit cards accepted?
VisaMasterCardMaestro
Fully licensed?
Bring Your Own?
Walk-ins welcome?
Average starter price?
Average main course price?
Average dessert price?
Special diets catered for?
Set meals/menus?
Family friendly?
Child facilities?
Party/group bookings?
Function room?
Private car park?
Disabled access?
Disabled toilets?
Takeaway facility?

Gill -

Rating:

My friend & I went here on Saturday for a meal. We were told they didn't have any tables available for at least one hour. The member of staff we spoke to was rather rude and abrupt. She definitely couldn't be said to be getting job satisfaction! Think they were more interested in serving people with drinks rather than food.

We definitely will not be rushing back here.

Shirley -

Rating:

I've been here a few times now and every time has been a great time. I've eaten here 4 times and the food is delicious and all freshly cooked. The cocktails are the best, too.

I came last night with my friend for belated birthday drinks and food. We were looked after by Ellie at the bar who recommended 3 gorgeous cocktails, very friendly and also Ellie who was our food server. She was great, too. It made our experience a very good one.

I also got a free dessert with a candle for my birthday and the staff sang "happy birthday". How nice. Highly recommended. Thank you.

Deana Curley -

Rating:

We were really looking forward to this, and were sooo disappointed!

As we had 1 hour 10 mins to eat before our concert booking, we were told to get the starters as the same time as the mains, as they were short-staffed and were running late? We were very annoyed, so missed the starters off. (I really wanted the chilli squid as well.)

Just ordering 4 mains, all 4 dishes were lukewarm! My prawn curry was watery and tasteless. Service was painfully slow. We saw two other tables complaining about slow orders.

We would definitely not go back again. Shame, as it has a nice menu but just doesn't live up to the expectation.

Vicky -

Rating:

Food was cold; had to send starters back, as cold. We went as a party of 9. 4 of us ordered the babyback ribs. All 4 had to go back, was cold. 2 of us ordered the cheesy spiced fries, was cold and soggy, sent them back as well.

Cocktails was great and our waitress was lovely, but was very, very disappointed with food.

Will not return.

Lynda -

Rating:

Was a tad disappointed. Starters were lovely. I ordered the jerk chicken for my main. It was lukewarm and was lacking in the jerk department. Ordered drinks. Took an age to come. We had to prompt the waitress, not good.

Heard such good things. Was so excited to be actually eating there. Disappointed. Been to better cafes. No atmosphere, no nothing. 21st April Easter day. We expected more. Not worth your hard-earned cash.

Christine Davies -

Rating:

Food was reasonably tasty. Depending on what you ordered, some dishes were rather small. Cocktails were decent.

However, service started off as slow, and soon deteriorated into nonexistent. We never got offered the option of the dessert menu, only had half our plates cleared away, and were only brought the bill when we made it obvious we were about to give up and walk out. Shame, as it has the potential to be a great place.

Robinson -

Rating:

Really enjoyed our experience. Music was on point, food was tasty, and atmosphere was buzzing. Recommended. Great night, thanks.

Michael -

Rating:

Having visited the Caribbean several times I was excited to try Turtle Bay in Sheffield. It was not too busy but our table wasn't ready until 9:30pm, and no apology or explanation.

The first drinks at the bar were dreadful, with flat mixers from a pump and no normal tonic for G&T.

Food took over 30 minutes for starters to arrive, they missed the duck rolls off the order. Mains were all OK but the overall service and experience had ruined it.

Would expect better from a chain with 40 outlets, a real shame.

Phyllis -

Rating:

Just visited Turtle Bay restaurant with my son and granddaughter. They thought the salmon and ribs were OK. Unfortunately I had the goat curry, which was far from authentic and was tough.

If you go to Turtle Bay Sheffield, go for the atmosphere (it was very busy). Go for the cocktails, which even at 2-for-1 during happy hour I thought expensive. Don't go for the food if you are anticipating anything near Caribbean food. Very disappointing.

Ell -

Rating:

Amazing atmosphere. Great staff, very attentive. Would highly recommend. Food and cocktails also amazing.

Sam -

Rating:

Absolutely awful and pricey. We went to check it out after all the hype. Very disappointed. Cocktails had very little alcohol, the food was no way near authentic. As I have visited the Caribbean and enjoyed the food, so could not wait to try Turtle Bay. There must be other places in Sheffield. Will look around, as I love Caribbean food.

Lee Kenton -

Rating:

Avoid like the plague. No complaints about the way the food tasted or the service, but me and my wife both coincidentally had all the symptoms of severe food poisoning after eating here. Due to me working away, we had not shared any other food for at least 3 days prior to this. Draw your own conclusions from that, but the complaint I have raised since has been dealt with pathetically.

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