Canton Orchard Restaurant

337 Fulwood Road
Ranmoor
Sheffield
S10 3GA

Telephone: 0114 2630922
Email: yumikowen@hotmail.com
Website: http://www.cantonorchard.co.uk

Canton Orchard

Reviews of Canton Orchard Restaurant

Read 17 reviews

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Type(s) of Food Served

Chinese

Description

One of the most exquisite Oriental restaurants in Yorkshire, situated in its own spectacular private grounds.

- Cantonese, Pekinese & Szechuan cuisine
- Fully licensed bars
- Private parking for up to 40 cars
- Open 6 days
- Available for weddings & private parties
- Disabled access
- Recently extended

Food Service Times

5PM - 11PM Monday - Saturday

Last seating: 10PM

Special Offers

There are no special offers that we are aware of.

Amenities & Facilities
Credit/debit cards accepted?
VisaMasterCardMaestro
Fully licensed?
Bring Your Own?
Walk-ins welcome?
Average starter price?
£4.00
Average main course price?
£10.00
Average dessert price?
£3.00
Special diets catered for?
Set meals/menus?
Family friendly?
Child facilities?
Party/group bookings?
Function room?
Private car park?
Disabled access?
Disabled toilets?
Takeaway facility?

Justin -

Rating:

Disgusting. Manager is rude, abusive and a vile human being. We didn't even get to order when he threw a tantrum and ordered us out of the restaurant for asking a simple question about the menu online being different to the one he gave us. Absolutely disgraceful manners and as for the restaurant itself - shabby, dirty and second rate at best.

Archie -

Rating:

Great place. Owner is really accommodating and down to earth. We really enjoyed our night.

Sarah -

Rating:

We called during the day to book a table for three, and were told to just turn up.

When we arrived all the doors were locked. Another party turned up after us, at which time the manager opened the doors (this was 7PM even though it states the restaurant is open from 5PM), so we walked in and asked for a table for three, to then be shouted at and told that he was only opening up for the family behind us, and proceeded to ignore us and welcome them in.

Obviously confused about what was happening, we waited to basically be told by the manager to leave in VERY VERY rude terms, all of this in front of the other family, who looked shocked at how he was behaving. Not only was the way we were treated unacceptable from a business, but also a personal level.

We will never eat there again and will make sure everyone knows what service we received. Shame that you cannot give a rating of zero. This place doesn't deserve customers.

M Fisher -

Rating:

Absolutely horrendous! The restaurant itself is in a very poor state of repair and decor. However, the main issue we had was the restaurant manager himself.

Having finished our starter, main course and a relatively expensive bottle of red wine - we noticed that our carafe of water and glasses were full of black sediment. We brought this to the manager's attention and his response was a barrage of abuse and a level of protest that led my partner and I to believe he had something to hide. His aggression escalated to such an extent that we had to call the police, who suggested we contact trading standards. We have done so and will not be paying a return visit.

Give it a miss.

Julia Lazar -

Rating:

We've been going to Canton Orchard for years, and the food and service have conststently been of top standard. The food has always been excellent no matter what we've ordered, and we have always tried something new off the menu.

Also the hospitality is fantastic: friendly and well-trained staff and a most welcoming host, who has been most generous to us and treats us like friends whenever we come back.

We've so enjoyed coming here - well done Canton Orchard.

Rob -

Rating:

What a treasure. We received a warm welcome on arrival from the owner and went on to have a wonderful meal.

Despite the restaurant being quite busy our orders were taken quickly, which with a 5 year old was a godsend.

We left the wine choice to the owner, who didn't disappoint with a very well priced Chablis and you must try the lamb special.

Our daughter loved putting together her duck pancake roll and then polished off her egg fried rice.

Can't fault this place. Great food, great wine, great company - highly recommended.

Les C -

Rating:

A visit to this restaurant is a bit like the curate's egg - good in parts. The starter platter was excellent but the crispy duck pancakes were a disappointment. Not crispy duck as we knew it. However the rest of the meal was tasty and despite some of our reservations we enjoyed it.

The experience was affected by the staff being so busy that drinks orders were forgotten and wine undelivered until reordered. Although the evening was passable I cannot wax lyrical as some reviewers do. Neither can I report some of the extremely negative responses of others.

Suffice to say I would not drive across the city to dine here again but I thank the manager and staff for the efforts, which just fell short of the mark!

Paul, Joanne & Emma -

Rating:

I visit this restaurant on a fortnightly basis with family, as it is the most abundant Chinese I have been to. Its situation in the Fulwood area is a great first impression and it is set in its own grounds, which makes you feel grand and superior! It really has an oriental feel to it, inside and out!

As you enter your host will more than likely be Tazmin the owner, who provides a great rapport with you and treats you like an old friend, he is great. The food... well, the beautiful smells, the sizzling sounds and the exciting colourful dishes that are served on your table is fantastic! They can adjust dishes to suit your dietary needs.

I can promise that you will want to return and never want to visit another Chinese restaurant again apart from this one!

Belinda Herdman -

Rating:

The food here is absolutely delicious - the best Chinese I've eaten in the country! Definitely a cut above the London Road scene and not over-priced in my mind.

The welcome is friendly and the atmosphere made special by a generous, amusing host.

The restaurant building is very impressive and the grounds lovely.

Highly recommended for a special occasion or just a fantastic meal. Enjoy!

Steven -

Rating:

Looked good from outside, very professional. Then we walked inside... it looked like an ordinary pub with China paintings on the wall, very poor effort.

The food was the worst and the most over priced I have had in Sheffield. I had spring rolls costing £4 and I got two small pieces. The filling was supposed to be mixed vegetables, it only had in it mung beans.

I had chicken satay costing £9 and there were 3 pieces of chicken tossed with onions, peppers and drenched in oil. No sign of peanut sauce.

We also had egg fried rice and chicken and sweet corn soup. All were tasteless.

If you want bland, over priced food then come to this place.

Michelle -

Rating:

I visited Canton Orchard this Saturday evening and would not go ever again.

The staff, with the exception of the manager, were rude and unhelpful. They were snappy and made me feel like I was asking for the world.

As with other reviews you could not read the bill and was offered a pen and calculator.

In conclusion you stick to the carpet and don't drink the tap water!

I can not rate this as they don't do minus stars.

Sue -

Rating:

I had a great experience at the Canton Orchard. The manager (what I can guess) that reviewers seem to have criticised I thought to be a very friendly, generous and charming man.

The food arrived, and I thought it was delicious, I have been to many Chinese restaurants in Sheffield, as I love Chinese food. Yes the food here is more expensive than your usual ones in town, London Road, however I think it is worth it, as the quality of the food was second-to-none. It was truly delicious. I particularly loved the lobster, mmm could have it every day.

The grounds that the Canton Orchard is set in are romantic and classy, great atmosphere. I recommend it to people, and think it is especially nice for occasions such as anniversary dinners, birthdays etc... maybe a special day if you can't afford to eat there every week, like me! Hehe!

I came here on my birthday and they made a real effort to make it a truly wonderful day! Maybe these peeps caught the manager on a wrong day? Because the one I met did not seem to be anything like the one described!

I really hope one/two of these reviews do not put people off coming to this restaurant, as it is me, my family and friends' favourite place and hope that people can enjoy it as much as we do!

Gareth Pritchard -

Well what can I say besides a lovely looking venue on the outside, however once you enter the venue that is where the disappointment begins.

We were greeted by a very, very agitated man indeed, he turned out to be the restaurant owner. We sat with our friends, who arrived prior to us. From beginning to end of our visit we were rushed through our meal and at no point did a member of staff ask how our meal was. We were told that we could not order extra noodles and advised by this agitated and odd man that we could not do so and that we were to eat another guest's at the table. At this point I thought that he was joking but when the meal did arrive we were indeed left to eat our friend's noodles. It was almost as if we were causing this man some sort of inconvenience by being there.

To be honest the food was over-priced and really very unimpressive. When we eventually dared ask for the bill it was marched across to us in the agitated style and plonked on our table. As a previous review of this restaurant describes, when we could not read the £109 bill, we asked the manager for direction, and at this point he chucked a pen, a calculator and paper on the table and told us to work the bill out ourselves. This indeed proved to be the final Canton Orchard straw.

Myself and other guests challenged his awful attitude, to receive a tirade of abuse from him. He raised his voice much to the shock of other parties in the restaurant. It was then pointed out to him that we were paying customers and this was in no way to treat members of the public who were there on their first, and indeed last, visit to his venue. At this point he walked away to be chased by a member of the waiting staff who told him to "calm down" and that we were being reasonable as to enquire what our bill actually said. He returned to the table to start shouting again and trying to grab my friend's card out of his hand.

We then advised the manager that we would not pay the bill in full due to the appalling customer service and the overall standard of the food, which is completely over priced for an incredibly small portion. After the card payment had been made the manager then proceeded to shout "get out" to the entire party on several occasions and further made a racist comment that cannot be repeated on this website, as consideration is currently being made as to whether or not to address this particular incident legally.

I should also add that one member of the party was a six year old child who had to be removed from the table by her mother due to the manager's aggressive manner.

Will never ever go back again and would never recommend this restaurant to anybody.

Claire Kay -

I was looking for a quality restaurant with good food and after reading a review here that gave this place A+, I called up and booked a table for me and my dad.

We got lost and ended up arriving not a second after 10 minutes late. A man (I assume the manager) walked briskly up to meet us and as we said "Hi we're really sorry but…" he cut us short and very rudely said "No you're late you can't come in'.

Completely taken aback we pointed out we were only 10 minutes late. He butted in before we could finish and said "I told you to come at 7:15PM, you didn't so you can't come in" and started to herd us out.

The young girl / waitress standing next to him (who could have been his daughter) rolled her eyes in apparent embarrassment and turned away in a manner that suggested she'd seen it all before.

Needless to say we left but it put a real dampener on the night. I would strongly recommend against going to this place. No customer service skills at all, and I can't begin to imagine how his poor staff survive working under him.

Adah Jones -

A+.

The best Chinese restaurant in Sheffield if you are looking for a high standard surroundings and high quality food.

Plus, they sell the cheapest wines within all the restaurants in Sheffield, including those good and luxury ones. The manager told us he can always get good bargains on it, thanks for his generous sharing. Just ask him for recommendations, really generous person.

My father has been their customer for almost 15 years, sometimes take us to try other restaurants, but always go back to Canton Orchard. Looking forward to my birthday party next month... I miss the yummy food there!

Surely, if you want cheap junk, I wouldn't recommend this Canton Orchard, you can certainly find those 'eat what you can' or noodle bars in town, not Ranmoor area.

Adah Jones -

I didn't realise there is a such a nice Chinese restaurant in Sheffield, beautiful food, homely environment, big green garden and cosy decking! Canton Orchard was recommended by a friend after having a meal there, and my parents booked a day for a family party without any hesitance.

Steve -

The restaurant is set in lovely, well-maintained grounds and the building has a pleasant character. But that's about the best of it. Hardly a relaxing enjoyable experience...we felt rushed by the arrogant manager who took our order. Service was sadly lacking on all fronts.

Food arrived sporadically. My son's spare ribs were like balls of rubber. They replaced them with slightly better bones. The main courses were very good. But again, a couple of dishes were late to the table.

The draught beer isn't kept well so we had draught lager and then resorted to bottled Tiger. The wine was quite good.

We couldn't decipher the bill, £104, so the manager brought us a pen, paper and calculator but the point is we couldn't read it... but hardly value for money.

We mentioned our dissatisfaction about the service/starter to the manager who went back to the kitchen to chastise the staff, and later returned with a bottle of wine and apologies and thanks for our observations... but we won't be going back.

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