Rating:

We booked a table for 5 for my daughter's birthday at 3PM on a Sunday afternoon. When we arrived we were told that there was a 45-minute wait for the main course - not sure why as the restaurant was not overly busy. Although some of our party had a long journey to make and time was short, we decided to stick it out and fortunately our wait was not quite as long as this.

After about 15 minutes my husband went off to chase a waitress, as no one had taken a drinks order. He was told that someone would be sent over to us shortly, but no one arrived. Eventually we asked another waitress to take our order but when it came, my selection was not available, even though it was a simple fruit juice from the drinks menu.

Two of us had starters which were OK, although mine was only just warm. The dish that I ordered for main course - a risotto - was not available so instead I chose a vegetable lasagne. I only managed to eat half of what was a small portion, because it was totally dry with hard sheets of lasagne on the top, and the presentation was awful.

My mother requested roast beef form the Sunday roast menu, but there was none of that, either, so she settled for pork. We asked the waitress if it would come with gravy already on it and she said that it would, so we specifically asked for no gravy and she wrote this on her note pad.

The vegetables arrived in a cold side dish with a jug of gravy, which although unwanted, indicated that the meat would be gravy-free, as requested. Unfortunately, this was not the case - the meat was smothered in gravy and so we sent it back. By the time a replacement arrived the luke-warm vegetables were cold.

When we had finished, the waitress collected our plates and asked us if everything had been OK. I told her that I could not eat mine, as it was dried up, to which she commented "Sorry about that", but no further action was taken.

We then waited to place an order for deserts, but no one came. After another long wait we abandoned any hope of getting any puddings and decided to call it a day.

We left vowing not to return again.

Rating: (Not rated - review added before star ratings introduced.)

Mother's Day - what a terrible experience. We booked a table for 10 guests at 16:00, it took nearly 25 minutes at least before we ordered drinks and that was when we had to get up and ask a waitress to take our order.

We ordered our food from the set Mother's Day menu, and were advised approximately 10 minutes after that there were no scallops, which were on the set menu. We were not offered an alternative starter from the normal menu, even though the other options were not to personal liking.

All starters arrived, albeit one that was incorrect and didn't arrive until everyone else had nearly finished their starters. The starters that we did receive were not to the specification in the menu, and certain ingredients were missing.

Once the main courses arrived, 90 minutes after being seated, they were freezing cold. The gravy had skinned over, the portions would not fill a child. And again ingredients were missing from menu, i.e. onion rings from the burger. One main course was wrong.

Once we spoke to the manager we were advised they had ran out of certain foods at 3PM, before we arrived, but we were never advised of this once seated. We were not happy to stay for the main course and left instantly. The manager did not even apologise and had a severe lack of customer service. He only offered to re-cook the meals again, and also refused to touch the food when we asked him to - to prove we were not overreacting.

This totally ruined x3 mothers' day around the table and we would not recommend anyone to visit this place unless it's for a drink. Only save your petrol money. Do not book here for a special occasion, you will be highly disappointed.

Rating: (Not rated - review added before star ratings introduced.)


Went this lunchtime and it was appalling. To cut a long story short I had scampi, chips and peas and the chips were just warm the peas cold and not even cooked through, the scampi was watery inside. All in all quite awful. My wife's fish and chips were the same although her mushy peas looked as though they had been on the plate for hours. The kids' food was very lacklustre - sausage and chips, that's right just the one sausage accompanied by the tepid chips.

Some of the staff seemed OK but the majority of the waitresses were rude and surly.

Sent our food back and said we would not pay for it and no one bothered to find out why.

If the kitchen staff (can't call them chefs) can't even prepare frozen food properly they should resign - the culinary equivalent of Kwik Fit fitters.