Casanova Pizzeria Ristorante Reviews

  See also: the Casanova Pizzeria Ristorante profile page.

Phil - 26th February 2012

Rating:

A really bad experience here. The evening was soured from the beginning when the waiter would not honour our pre-paid voucher. The voucher said it was "for up to four persons", which means that less than four could be accommodated. Although we had a party of three, he demanded that we bought four sittings because the voucher should be read as "for four persons" (which it clearly didn't)! Either the voucher company misinterpreted the offer from the restaurant, or the latter had changed its mind. Either way, the voucher should have been honoured. I see from reviews elsewhere that this is not the first time that customers have been similarly upset.

As for the food, I may have made bad choices. I ordered "Funghi Alla Casanova", which turned out to be something like a watery and tasteless mushroom soup with a few mushrooms floating in it.

The main course was "Risotto Al Pollo", but it was very stodgy and not very flavourful, which I had to leave.

I gave up there and couldn't wait to leave. The food is over-priced and mediocre at best.

The atmosphere was steamy - not in a sensual sense - but loads of condensation, indicating that it was poorly ventilated. We were seated too close to a door to the toilets so that I had to get up every time someone wanted to use them.

On leaving, we took the fourth sitting home with us as a take-away but they tried to charge VAT for it on the bill.

After all this, they had the gall to ask if I wanted to add 10 or 15% gratuity to the bill!

Never again!

Mark Swallow - 23rd February 2012

Rating:

Went here last night as part of a Groupon deal, and I have to say it was brilliant.

All aspects, food, service, atmosphere. All 5-star.

I've had Groupon deals before, but this is the only place I'll visit again.

Superb.

Sarah - 15th February 2012

Rating:

Went on Valentines day... really bad experience!

Food was terrible and when I mentioned that my calamari wasn't very nice the waiter told me that it was supposed to be cooked like this and that there was nothing wrong with my food!

I felt embarrassed and that I wasn't valued as a customer at all.

Won't make the same mistake again!

Roland Steel - 21st November 2011

Rating:

Having visited this restaurant in person to book a meal for 14 people I have had simply the worst experience with an owner/manager that I have ever had.

Initially he stated he would only take a booking for 5PM on a Saturday for that number, then he said we would need to sit at 4 different tables, as he wouldn't sort a larger table and we would need to be out by 7PM. Then when he realised that I wasn't happy with his "I don't want your business" offer, he stated that he would ensure we were at different corners of his restaurant.

Quite frankly the rudest and most arrogant restaurateur I have ever met. I would not book at this restaurant on principle now, regardless of the quality of his food.

Mark Weatherer - 26th March 2011

Rating:

Excellent food and great service - we were very impressed with this restaurant.

Tiramisu was great. All food delicious - would definitely recommend.

Rima - 9th March 2011

Rating:

I had been to Casanova's a number of times, for various occasions, and it was great every time. It's close to home, so no need for taxi!

The food was tasty and the portions were big (I have tried garlic bread, garlic mushrooms, different pastas and risottos), the waiters were helpful and not rushing.

The food is not too expensive, but it can add up if you go for a three course meal and a few glasses of wine. But I suppose, it's up to you what and how much of food/drinks you order.

I'm planning to book a table there again for my fiance's birthday!

Beverley - 22nd March 2007

Rating: (Not rated - review added before star ratings introduced.)

We went to Casanova for a special anniversary meal, mid-week. I have been twice before and enjoyed it, but have to say it was outstandingly disappointing this time.

The minestrone soup was watery and fairly tasteless, and the pizza main course was burnt underneath, served with blackened bits of ham on one of its quarters. Not wanting to ruin the occasion, we didn't complain. The other main course meal of veal served with vegetables was absolutely fine. However, to our intense irritation the waiters insisted on trying to top up our wine glasses every time they passed our table (presumably to encourage us to buy another bottle), and we had to ask them to desist on three occasions. At this point, we gave up on the dessert menu and left.

Not a happy experience, and at around £50 for a mediocre/poor meal it's one we vowed not to repeat there.

Rachel Brown - 8th September 2005

Rating: (Not rated - review added before star ratings introduced.)

My most favourite restaurant! From a quiet night out to a celebration evening, we always end up there. The chilli garlic bread is to die for. The steak is always melt-in-the-mouth and the pasta dishes are cooked to perfection. A lovely, friendly atmosphere with staff that are always eager to please! Try it, you won't regret it.